Formal or informal, each and every business has employee intro. From demonstrating the intra-communications software, to showing them their desk and the coffee machine to introducing them to all colleagues and paying attention to sensitive issues, it’s all employee intro training.
The question is not WHETHER to have intro training or now, in most cases it is already there in some form. The question is
Is Your Intro Employee Training Actually Doing The Job
There is one very simple way to find out – does everyone know how to do their job in the BEST way possible for the company?
The second part of the question is what really matters – sales people know how to sell, accountants know how to account but are they doing it in a way that it is tailored specifically to your business?
Let’s take this example – sole trader accounting is very different than company or franchising accounting, right? If your new accountant comes from a sole trader company background, it might be wise to include basic legal aspects of the business in their intro training.
Another example of ineffective intro training would be if your shipping agents were not up to date with the latest legislations on imports and exports. It is their responsibility to do their job, but it is your responsibility to give them the tools and information to do that.
Your employee intro training will be doing a much better job if you include general company legal issues in it especially when it comes to employees that will be dealing with a lot of legal paperwork.
If you fail to do that, two things will happen:
- High bill from your lawyer, because your staff is calling every other day to ask the same thing over and over again
- Incorrectly filed papers and documents due to the lack of certainty on the issue in your staff
Training your staff about legal issues on their job gives them confidence to complete their tasks faster, better and more efficiently.
Most likely, you are already thinking about redesigning your intro employee training or even formalizing it (if you haven’t already). Before you start, take a look at the 8 things you would like to include in the information packages for your new employees:
- Company’s business structure
- Company’s tax and trading numbers
- Example contracts
- Health and security issues
- Newest legislations
- How you handle claims
- Checklists with paperwork
And don’t forget to include your lawyer’s contact details for emergencies!
Your intro training will not be complete without covering the legal aspects of your business. Those, however, can vary highly from business to business. The more you deal with international trade, copyright material, shipping and handling of goods, building and construction, heavy taxation products, and other strongly regulated business activities, the more detailed your intro legal training should be.
The worst mistake you can do is assume that your shipping agent knows everything they need to do their job. It is your responsibility to create an environment in which they can learn and apply.
If you don’t think you have the capacity to train your employees in all legal matters of the business, outsource training! Make sure that your staff has received the necessary information for the best on-the-job performance.
The alternative is finding out they were not well informed and capable too late – money is lost, time is lost and worse – business is lost.
Better stay on the safe side and get legal in your employee intro training today.
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